Ambitions Personnel Customer Support Coordinator (Technical)

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    Customer Support Coordinator (Technical)

    • Location
    • Salary
    • Job Type
    • Added
    • Job Ref.
    • Kirkby in Ashfield
    • £17000 - £17000 Per Annum
    • Permanent
    • 11.10.2017
    • 33879

    Job Description

    A growing Mansfield based company that is passionate about Customer Service is seeking a Customer Service Specialist with a technical aptitude.

    Job Description

    • Act as one of the first point of contact for customer queries
    • Diagnosis of problems
    • Respond to customer enquiries
    • Provide technical support
    • Investigate technical queries
    • Actively promote additional products and services to build long term sustainable relationships
    • Accurately update and maintain database
    • Deal effectively with customer complaints

    This is a permanent position, working on a two week rota – 8.00am – 5.00pm/9.00am – 6.00pm with approximately two Saturdays per month (9.00am – 1.00pm)

    The salary for this position is £17,000 per annum however there is also a generous bonus scheme, average monthly bonus is circa £300/£350 per month.

    If you feel that you have the skills to meet this challenging and exciting position, please forward your CV to lynsey.butler or call 01623 629966.

    This vacancy is being advertised on behalf of Ambitions Personnel who are operating as an employment agency.

    Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful.  


    Person Specifications

    • Have confidence in one’s own ability to pass their knowledge on to others
    • Ideally have previous experience in an office based Customer Service environment
    • Basic knowledge/understanding of power tools and gardening equipment, or otherwise demonstrate a technical aptitude 
    • Must be computer literate, with accurate keyboard skills



    Free Car Parking

    Generous bonus scheme, average monthly bonus is circa £300/£350 per month

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