Ambitions Personnel Service Coordinator Administrator - FTC

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    Service Coordinator Administrator - FTC

    • Location
    • Salary
    • Job Type
    • Added
    • Job Ref.
    • South Normanton
    • £18000 - £22000 Per Annum
    • Temporary
    • 03.01.2018
    • 35173

    Job Description

    You will support the service coordinator team by confirming planned routine maintenance and breakdown visits with customers and engineers.

    Duties

    • To liaise with customers both verbally and in writing for engineers site visits.
    • To liaise with engineers confirming the details of their workload.
    • To take calls from engineers with queries.
    • To support customer queries regarding work performed on site.
    • To ensure customer correspondence is updated and accurate, including contract profile sheets
    • To take calls from customers and engineers for spare parts, when necessary.

    This is a full time role, it is a fixed term contract initially expected to last until the end of March 2018.

    If you feel that you have the skills to meet this position please forward your CV and covering letter outlining exactly what you are looking for and what you can bring to the role to lynsey.butler@ambitionspersonnel.com or call 01623 629966.

    This vacancy is being advertised on behalf of Ambitions Personnel who are operating as an employment agency.

    Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful.  

     

     

    Person Specifications

    • Experience working in a similar role in a customer services / administrative environment.
    • An understanding of the importance of delivering excellent customer service.
    • High levels of passion, enthusiasm and a willingness to learn.
    • Good listener, with the ability to quickly gain rapport and trust across all levels.
    • Good organization skills and ability to plan workload effectively, copes well under pressure- meeting objectives & deadlines.
    • Highly self-motivated, excellent team player, able to develop strong relationships with colleagues and peers.
    • Good working knowledge of Microsoft Office products (Excel, Outlook and Word).
    • Good communication skills both written and verbal, with an excellent telephone manner.
    • Able to demonstrate use of initiative.

     

    Benefits

    Free Car Parking

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