Ambitions Personnel Customer Service Administrator

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    Customer Service Administrator

    • Location
    • Salary
    • Job Type
    • Added
    • Job Ref.
    • Newark
    • £7.83 Per Hour
    • Temporary
    • 07.06.2018
    • 37356

    Job Description

    Our client based in Newark is one of the leading repair centres in Europe, where high end customer products are repaired for one of the largest high street retailers in the country and they are looking to expand their team and are looking for Administrators to join their team

    We are currently recruiting for experienced administrators to on 4 day off rota pattern.

    • 8:30am - 8:00pm
    • 7:00am - 6:30pm

    These roles are long term temporary on going positions with the potential to be offered a permanent contract with the client based on your performance.

    Person Specifications

    • Dealing with customer mobile phone repairs received from high street stores
    • Using various computer systems in order to find both customer and product information
    • Checking stock content and amount before calling customers to offer the alternatives available
    • Financial responsibility when offering customers exchanges or vouchers, making sure that no cost implications to the business are involved
    • Use of a ticketing system where queries must be answered within 24 hours
    • Running daily reports for senior management
    • Working to a task based rota to ensure all tasks are completed each shift
    • Data entry, copy and paste and other general administration tasks

    In order to be considered for this role you must have previous administration or customer service experience and have your own transport in order to reach the location of the client.

    The successful candidate must:

    • Work well in a team
    • Have their own initiative
    • Willing to learn
    • Excellent attention to detail

    Benefits

    • Car Park
    • Kitchen
    .  Temp – Perm position

    To apply, please contact Jennifer Ellison on 01636 611320 or send a CV to Jennifer.Ellison@ambitionspersonnel.com

    Unfortunately due to the high volume of applications we receive, we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful.

     

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