Are you a career-orientated & hands on individual?
Do you have the desire to work in a fast paced, dynamic & entrepreneurial business?
If so, apply now!
This is an exciting, varied & demanding Senior Manager role to oversee, coordinates& manages every stage from customer order placement, through to factories/suppliers, through to the customer receiving the product.
This is a seasonal business which is growing at a rapid rate which means higher demands during a concentrated period of the year.
During peak season (September to May), the main focus will be on customer order placement, fulfilment, and liaison with factories & suppliers. Outside of peak season, the Operations Manager will be heavily involved in projects, business development & peak season planning.
Benefits:
- 20% staff discount
- Company trips
- Star of the Month Awards
- Staff thank you & reward events
The working hours are Monday- Friday, 40 hours per week.
Responsibilities:
- Identify & research business development opportunities & then taking ownership to project manage these.
- Review current processes/operations and put forward proposals for change, cost savings & efficiencies from despatch through to delivery.
- Account managing for factories & suppliers.
- Analyse & produce reports as well as putting forward recommendations to the CEO on what to produce & buy.
- Track & chase all goods across all couriers from origin to delivery.
- Oversee the order fulfilment process from our retail team to factories, factories to customers at all times & be aware of exactly what is happening & any time throughout.
- Liaise with suppliers on quality issues, customer returns & KPI performance.
- Produce reports, analyse data & with the CEO’s input, suggest proposals to ensure products are always in stock based on trend analysis.
- Heading up the overall coordination & communication into our factories.
- Identify & research business development opportunities & then taking ownership to project manage these.
- Review current processes/operations and put forward proposals for change, cost savings & efficiencies from despatch through to delivery.
- Channel customer orders onto the necessary systems, ensuring order accuracy.
- Facilitating customer & supplier orders placed & ensuring on time delivery.
- Reconciling invoices to agreements, & reconciling invoices to ensure discounts issued.
- Identify and implement opportunities to automate and streamline processes, including actively identifying cost reduction opportunities.
Requirements:
- High level of attention to detail, data literacy & excellence coordination skills.
- Ability to manage multiple workload streams simultaneously & manage a pressurised workload during peak season.
- Fully IT literate with Microsoft Office.
- Highly organised, solution orientated, have attention to detail & be a team player with the ability to be motivated to work alone when required.
- Advanced Excel skills – strong ability to analyse & interpret data to make informed decisions & have the ability to put forward recommendations from this to the CEO.
If you are interested in this role please call Rebecca on 01623 600835 or email your CV to Rebecca.haggar@ambitionspersonnel.com
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