Are you an organised and proactive administrator looking for a new challenge? Join a well-established and forward-thinking company that provides high-quality Fire Safety and Passive Fire Protection services to top-tier clients across industries such as Construction, Hospitality, Housing, and Education.
This is a fantastic opportunity to work in a dynamic and rewarding environment, where you’ll play a key role in supporting contract operations, ensuring smooth project execution, and delivering excellent service to clients and tenants.
Key Responsibilities
✔ Schedule and manage appointments with residents via phone, email, and letters
✔ Handle customer queries and complaints efficiently
✔ Maintain accurate records using client portals, updating documents and project details
✔ Streamline internal processes for improved efficiency
✔ Liaise with clients and tenants regarding access and project timelines
✔ Oversee third-party certifications and compliance administration
✔ Review and escalate concerns related to asbestos reports
✔ Assist with valuations and project closeouts
What We’re Looking For
Strong organisational skills with great attention to detail
Excellent written and verbal communication skills
Ability to multitask and manage deadlines effectively
A proactive and positive "can-do" attitude
Proficiency in Microsoft Word and Excel
A team player who can also work independently when needed
Eligibility to work in the UK and ability to pass pre-employment screening (DBS, employment references, etc.)
Perks & Benefits
Friendly and supportive team culture
Free on-site parking
☕ Free refreshments for employees
️♂️ Gym membership & wellbeing programme
Employee of the month recognition
Regular team events – summer & Christmas parties
Company pension & referral programme
If you're looking for a role where you can grow, develop, and truly make an impact, apply today!
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