A “Can-Do” Attitude & Excellent Customer Service Required!
Group Operations Administrator x2 to join a growing company based in Grantham. This is a varied role where you'll be working in a fast-paced, audit-driven environment. As part of a team of 12, you will report directly to the Group Operations Manager and provide support across a wide range of administrative tasks, including project administration and office support.
You’ll be part of a friendly and energetic team, where the office atmosphere is lively and full of banter. However, focus is key when necessary—attention to detail is critical in this audit-driven environment.
Key Responsibilities:
- Managing the group email inbox and responding to queries in a timely manner.
- Handling incoming calls and providing excellent customer service at all times.
- Assisting with project administration, helping to coordinate project timelines, and maintaining accurate records.
- Providing office support across various departments as required.
- Delivering high-quality administrative tasks while maintaining a strong attention to detail.
- Supporting the wider team to ensure efficient daily operations and smooth workflow.
Key Requirements:
- Proven experience managing an email inbox and responding to queries efficiently.
- Strong customer service skills with the ability to communicate effectively over the phone and via email.
- Ability to work in a fast-paced, lively office environment while maintaining focus and accuracy.
- A “can-do” attitude with a willingness to help and support colleagues.
- Excellent attention to detail and the ability to work in an audit-driven environment.
- A positive, proactive approach to administrative tasks and teamwork.
Additional Information:
- This role is based in Grantham and offers free parking.
- You will receive 25 days of holiday per year, plus bank holidays.
- The company offers private healthcare and a buy-back holiday scheme.
- The opportunity to work in a growing company with a strong team atmosphere.
If you have a “can-do” attitude and are looking to join a dynamic team where no two days are the same, we’d love to hear from you! Apply now to be considered for this exciting opportunity.
Full time
37 hours per week
1 hour for lunch
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