Not being paid what you deserve? We’re seeking a friendly, approachable, and dedicated Service Advisor to join this team in Newark. Dependant on experience this role is paying upto £34,00 per annum basic. If you have proven administrative and customer service experience, ideally within a manufacturing, engineering, agricultural, or farming background please apply!
As part of a close-knit team of six, you will be working directly with a Service Manager who has over 20 years of experience, liaising closely with internal operations and speaking to business customers to coordinate service requests and repairs. This is a technical role, so a background in technical, engineering, machinery etc. would be highly beneficial. If you’re a real team player with a welcoming attitude and a proactive approach to your duties, we’d love to hear from you.
Key Responsibilities:
- Provide exceptional customer service, acting as the first point of contact for clients and ensuring their needs are met efficiently.
- Coordinate with the Service Manager and the internal operations team to organise service appointments, repairs, and deliveries.
- Organise and schedule service requests and repairs, ensuring timely and accurate execution.
- Liaise with business customers to ensure their expectations are met and resolve any issues or concerns.
- Maintain accurate records and update systems to track service progress and customer feedback.
- Assist with the administrative tasks of the service team, including documentation, data entry, and reporting.
- Support the Service Manager with day-to-day operations, working collaboratively with the team to ensure smooth service delivery.
You should be comfortable in a technical role, able to understand and coordinate service and repair needs. Strong communication skills are key, as you’ll be building relationships with business customers and working closely with the Service Manager. You’ll need to handle multiple tasks efficiently, stay detail-oriented, and work well in a fast-paced environment. We’re after someone approachable, friendly, and professional with a great team spirit. Experience in a service-based role, especially in agriculture or farming, would be ideal.
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