The Aftermarket Sales Manager is responsible for generating profitable orders for the Parts and Service Divisions. The successful candidate will have proven account management experience within mechanical engineering and a strong understanding of contract management. This is a home based role.
Key Responsibilities:
- Focusing on increasing service and part sales.
- Collaborate with service operations to maintain and develop existing and new customer sales through appropriate propositions.
- Manage key accounts and lead efforts to secure contracts and service level agreements, ensuring that customer expectations are met or exceeded.
- Oversee all contracts within designated area.
- Provide account management to maintain and grow key customer relationships.
- Collate and document market sector/product populations and opportunities to identify potential areas for growth.
- Monitor and report on competitor activities, providing relevant information and reports to stay ahead in the market.
- Utilise market analysis and effective system, tool and processes to maximise personal efficiency.
- Work with internal teams and franchised partners to implement effective aftersales initiatives and ensure customer satisfaction.
- Continuously develop personal market knowledge to stay updated on client developments.
- Manage day to day relationships with the management team and service operations to ensure services are delivered in line with customer expectations.
- Collaborate closely with internal teams to implement aftersales initiatives successfully.
- Work with key internal personnel to ensure stock availability supports customer expectations, delivery acceptance and pricing competitiveness.
Benefits:
- Home based
- Car scheme
- Bonus Scheme
- £40K per annum- £55K OTE
Key Skills:
- Proven on the road aftersales experience within mechanical engineering.
- Proven experience in key account management, preferably within the service and parts sales sector.
- Strong understanding of contract management and service level agreements.
- Good understanding of engines, transmissions or other rotating mechanical equipment.
- Excellent analytical skills for market and competitor analysis.
- Strong organisational skills and ability to manage multiple priorities.
- Excellent communication skill and ability to build strong relationships.
If you are interested in this role please call Rebecca on 07587 457161 or email your CV to rebecca.haggar@ambitionspersonnel.com
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