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Technical Account Manager

  • Location

    Grantham

  • Sector:

    Commercial, Accountancy and Finance, IT

  • Job type:

    Permanent

  • Salary:

    £30k - 40k per year

  • Contact:

    Nicola Ackroyd

  • Contact email:

    nicola.ackroyd@ambitionspersonnel.com

  • Contact phone:

    01476 574514

  • Job ref:

    NA/TAM

  • Published:

    about 12 hours ago

  • Expiry date:

    2025-05-02

Technical Account Manager – Grantham | £30,000 - £40,000 | Full-Time

We’re working with a well-established and forward-thinking IT services provider in Grantham to recruit a Technical Account Manager. This is a fantastic opportunity for a technically experienced professional with a passion for client success and strategic relationship building.

Whether you’re an existing Account Manager with an IT background or a technical team lead looking for a new challenge, this role offers the chance to take ownership of client relationships while shaping their ongoing IT strategy and service delivery.

The Role:

As Technical Account Manager, you'll be the go-to contact for a dedicated portfolio of clients—ensuring their IT environments run smoothly, stay secure, and continue to evolve with their business needs.

Key responsibilities include:

  • Acting as the primary contact for all client communications and service-related matters.

  • Building trusted relationships and understanding clients’ technical and business objectives.

  • Liaising between clients and internal technical teams to ensure expectations are met or exceeded.

  • Conducting contract renewals, pricing negotiations, and presenting tailored solutions.

  • Creating and presenting project proposals and quotations in collaboration with the sales team.

  • Staying current with technology trends to offer strategic guidance.

  • Driving continuous improvement across client services and internal processes.

About You:

We're looking for someone who brings both technical expertise and exceptional interpersonal skills. You’ll be comfortable working with a variety of stakeholders and confident in managing accounts at both an operational and strategic level.

You’ll need:

  • A Microsoft-based technical background (essential).

  • Strong communication and client engagement skills.

  • Proven experience managing accounts or leading IT teams.

  • Excellent commercial awareness and problem-solving skills.

  • Ability to influence stakeholders and manage expectations.

  • Organised, self-motivated, and confident working independently and as part of a wider team.

  • A strong interest in new and emerging technologies.

What’s in it for you?

  • Competitive salary of £30,000 - £40,000 depending on experience

  • Full-time role based in Grantham

  • Hybrid working options may be considered

  • Supportive, collaborative team culture

  • Opportunity to grow within a business that values innovation and customer excellence

 

Ready to take the next step in your career? Apply now or contact us for more details!

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